IT service management training company Purple Griffon appoints SYPO to upgrade existing web-based systems
Purple Griffon provides quality IT service management training and consultancy services worldwide. The company offers over 150 training programs, including a range of ITIL® (Information Technology Infrastructure Library) courses. ITIL is a set of best practice processes for delivering IT services to an organisation’s customers.
Until recently, the development of Purple Griffon’s website and management systems was undertaken in-house.
The progress with our in-house system development had somewhat stalled and we were keen to find a resolution that allowed us to move forward,
said CEO Steve Lawless.
Steve contacted former work colleague Alan Jewitt to look at the possibility of continuing the system developments through outsourcing.
Alan and I worked together many years ago when we were both employed by The Provincial Insurance at their Kendal office,
We’ve kept in touch over the years, and so I’m aware of the skills and capabilities of him and his team of developers at SYPO.
Alan and his team quickly set to work, familiarising themselves with the development environment and projects at Purple Griffon.
I was particularly impressed with the speed at which SYPO were able to pick up where the former developer had left off, even with a limited handover. Their developer Dan Crossley was quick to familiarise himself with the Laravel development framework and has been very responsive to our requests and fixes,
Having a team of developers also means that Purple Griffon isn’t tied to just one person, allowing for greater contingency.
SYPO’s team hit the ground running, and their professionalism throughout the transition from in-house to outsourced development has been first class. They understand the role and importance of our website as the main customer interface for our business. Their flexible approach means that instead of having to migrate to another development platform, they can pick up where the previous developer left off and build on what we already have.